Privacy Policy

Effective Date: 2/23/2026
Last Updated: 02/23/2026

The Lunsford Agency (“Company,” “we,” “us,” or “our”) operates the website https://www.thelunsfordagency.com and provides life insurance and annuity services in the states of Ohio and West Virginia. We are committed to protecting your privacy and safeguarding your personal information in accordance with applicable federal and state laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information.


1. Information We Collect

A. Information You Provide to Us

When you contact us, request information, apply for life insurance or annuity products, or otherwise engage with our services, we may collect:

  • Full name

  • Mailing address

  • Email address

  • Phone number

  • Date of birth

  • Social Security number (when required for underwriting or compliance)

  • Financial information (income, assets, retirement accounts, beneficiary details)

  • Insurance and annuity objectives

  • Health-related information (when required for life insurance underwriting)

This information is necessary to evaluate, quote, place, and service insurance and annuity products.


B. Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of access

  • Referral source

We use analytics tools (such as Google Analytics or similar services) to understand website usage and improve performance.

For more information about our use of cookies and tracking technologies, please review our Cookie Policy:
👉 https://www.thelunsfordagency.com/cookies-policy/


C. Information from Third Parties

We may receive information from:

  • Insurance carriers

  • Underwriting partners

  • Financial institutions

  • Credit reporting agencies (where permitted by law)

  • Licensed marketing partners


2. How We Use Your Information

We use personal information to:

  • Provide quotes for life insurance and annuities

  • Process applications and service policies

  • Conduct suitability reviews for annuity recommendations

  • Comply with anti-money laundering (AML) and fraud prevention requirements

  • Communicate regarding policies, updates, or service matters

  • Improve website functionality and marketing effectiveness

  • Comply with federal and state regulatory requirements

We do not sell your personal information.


3. How We Share Information

We may share your information with:

  • Licensed insurance carriers for underwriting and policy issuance

  • Broker-dealers or financial institutions involved in annuity placement

  • Third-party service providers (IT hosting, CRM systems, analytics providers)

  • Government regulators or law enforcement when required by law

  • Professional advisors (legal, accounting, compliance)

All service providers are contractually required to safeguard your information.


4. Compliance with Federal and State Law

As a life insurance and annuity agency operating in Ohio and West Virginia, we comply with:

  • The Gramm-Leach-Bliley Act (GLBA)

  • Applicable Ohio and West Virginia insurance privacy regulations

  • Federal and state anti-money laundering requirements

  • Suitability standards applicable to annuity recommendations

We maintain internal safeguards to protect nonpublic personal financial information as required by law.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Secure website encryption (SSL)

  • Access controls for sensitive data

  • Secure data storage systems

  • Ongoing monitoring and risk management practices

However, no internet transmission can be guaranteed to be completely secure.


6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website analytics

  • Performance optimization

  • Marketing insights

Details about our cookie practices are available here:
👉 https://www.thelunsfordagency.com/cookies-policy/

You may adjust cookie preferences through your browser settings.


7. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes described above

  • Comply with insurance and financial regulatory requirements

  • Maintain required business records

  • Resolve disputes and enforce agreements

Retention periods may vary based on regulatory obligations.


8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from minors.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.


11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

The Lunsford Agency
69 W 2nd St #104
Chillicothe, OH 45601
United States

Phone: (740) 779-0246
Email: lunsfordinsurance@horizonview.net
Website: https://www.thelunsfordagency.com